The process was smooth overall and my Mazda CX-3 was also in good condition but there was some delay in the delivery of the car which could not be resolved by the customer support team on time.
I was kind of worried at first because I couldn't find any reviews online regarding this company that I deemed legit and credible. I saw reviews on the app and still wasn't convinced because I am purchasing from Hawaii, in the United States, and I couldn't find many reviews from the USA. Well, I paid for the car, and then about 1 month later it was shipped. Shipping took only about 8 or 9 days because I'm in Hawaii, not the mainland United States. I just received the car and it was in amazing condition just like they had told me. I'm very happy about that. The only reason I did not rate them 5 stars is because of the fact that some days I would contact them, and I wouldn't hear back from them in a day or more. The lack of communication, time difference, and lack of popular reviews made me feel like I may have gotten scammed. But the car did arrive and it was priced great too. Aside from the spotty communication, I would order a car from them again because I know they are a real reputable car sourcing company. Thank you SAT Japan! ✌?
The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.
I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.
Communication was a bit slow during the holiday week, which made me nervous. Once things picked up, SAT Japan handled everything professionally. The car I received was clean, reliable, and affordable.
The radio system wasn't working correctly when I got the car. SAT Japan told me this was noted in the inspection sheet, which I had missed. Lesson learned to read everything closely, but overall, the car is solid and clean.
The CX-3 was registered in 2017/03. It is a 5 seater suv with 5 doors. This RHD vehicle has an engine size of 1500 cc and a mileage of 39603 km.
SUVs are a popular choice among consumers looking for high performance, plenty of seating, and spacious cabins. They have excellent capability to run on rough terrain thanks to their power terrain and hefty designs. The majority of them are equipped with a four-wheel drive (4WD) system, and they also have higher ground clearance for muddy terrains. You can easily adjust up to 7 passengers in an SUV.
